Terms of Service

Effective Date: February 8, 2026

1. Acceptance of Terms

By accessing or using Resolve Estate ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. These Terms apply to all users of the Service, including firm administrators, attorneys, and support staff.

2. Description of Service

Resolve Estate is a web-based probate and estate administration platform designed for law firms. The Service provides tools for case management, document generation, asset and disbursement tracking, interested party management, correspondence, deadline tracking, and related estate administration functions.

Resolve Estate is a software tool and does not provide legal advice. Users are solely responsible for ensuring the accuracy of all data entered and for compliance with applicable laws and court rules.

3. Account Registration and Security

To use the Service, you must register an account associated with a law firm. Each firm account is isolated, meaning users within one firm cannot access data belonging to another firm.

You are responsible for:

  • Providing accurate and complete registration information
  • Maintaining the confidentiality of your login credentials
  • All activity that occurs under your account
  • Notifying us immediately of any unauthorized use of your account

Firm administrators are responsible for managing user access within their firm, including adding and removing attorneys and support staff.

4. Subscription and Payment

The Service is offered on a monthly subscription basis. Current pricing is available on our Pricing page.

  • New accounts receive a 14-day free trial with full access to all features.
  • Subscriptions are billed monthly with no long-term contracts. You may cancel at any time.
  • All payment processing is handled by Stripe. Resolve Estate does not store, process, or have access to your credit card numbers or bank account information. All financial transactions are subject to Stripe's terms of service and privacy policy.
  • Failure to maintain an active subscription may result in suspension of access to the Service.

5. Data Privacy and Security

We take the security of your data seriously.

  • Encryption at Rest: All data stored by the Service is encrypted at rest using industry-standard encryption on Amazon Web Services (AWS) infrastructure.
  • Encryption in Transit: All data transmitted between your browser and our servers is encrypted using TLS/SSL.
  • Tenant Isolation: Each firm's data is logically isolated. Users can only access data belonging to their own firm.
  • No Data Sales: We do not sell, rent, or share your data with third parties for marketing or advertising purposes.

While we implement commercially reasonable security measures, no method of electronic storage or transmission is 100% secure. You acknowledge and accept this inherent risk.

6. User Responsibilities

By using the Service, you agree to:

  • Use the Service only for lawful purposes and in compliance with all applicable federal, state, and local laws
  • Ensure the accuracy of all data you enter into the Service
  • Not attempt to gain unauthorized access to any part of the Service, other user accounts, or related systems
  • Not use the Service to store or transmit malicious code or content
  • Not reproduce, duplicate, copy, sell, or resell any portion of the Service

7. Intellectual Property

Our Property: The Service, including its design, features, code, documentation, and branding, is the property of Resolve Estate and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for its intended purpose during your active subscription.

Your Data: You retain full ownership of all data you enter into the Service. We claim no intellectual property rights over your content. Upon termination of your account, you may request an export of your data.

8. Limitation of Liability

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RESOLVE ESTATE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

RESOLVE ESTATE'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

The Service is a software tool and is not a substitute for professional legal judgment. Resolve Estate is not responsible for legal outcomes resulting from the use of the Service.

9. Termination

By You: You may cancel your subscription at any time. Upon cancellation, your access will continue through the end of your current billing period.

By Us: We reserve the right to suspend or terminate your access to the Service at any time for violation of these Terms, non-payment, or any other reason at our sole discretion, with or without notice.

Effect of Termination: Upon termination, your right to use the Service ceases immediately. You may request an export of your data within 30 days of termination. After 30 days, we reserve the right to delete your data permanently.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in the State of Florida.

11. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or through a notice within the Service. Your continued use of the Service after such changes constitutes your acceptance of the updated Terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Resolve Estate
Email: support@resolveestate.com